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Job Field: Security
Location: OCEAN PARK, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">Title: Guest Services Associate - WorldMark - Ocean Park, WA<BR>Location: United States of America-Washington-Ocean Park<BR>Requisition ID: 1205521<BR>Description:<BR><BR>Job Summary:<BR>* Greet, register, establish necessary credit for and issue keys appropriately to guests.<BR>* Answer telephones/PBX with proper telephone etiquette and direct calls accordingly.<BR>* Receive guest requests and/or complaints and ensure that appropriate actions have been taken. <BR>* Answer inquiries pertaining to the resort&#39;s amenities, services, policies, area attractions, dining, and directions.<BR>* Communicate with other departments as needed via telephone and two-way radio.<BR>* Completed check-out procedures, computes bills, collects payment and makes change for guests as required.<BR>* Make, confirm and cancel reservations for guests or answer a variety of questions for guests pertaining to their reservations.<BR>* Balance all cash receipts and work performed during shift and performs a bucket check on shift.<BR>* Distributes guest and staff mail and messages as necessary.<BR>* Post charges for faxes, copies or laundry or charges from the food, beverage or convenience store outlets.<BR><BR><BR><BR>* <BR>High School diploma or equivalent.<BR>* <BR>At least one year of front desk experience in a hospitality/hotel environment.<BR>* <BR>Basic office skills helpful including basic math, proper cash handling procedures.<BR>* <BR>Reservation software or proven aptitude and familiarity with computers and computer software in general.<BR>* <BR>Must maintain a professional appearance and a cordial attitude towards all guests and staff.<BR>* <BR>Able to handle the stress of high customer demand in a hospitality environment.<BR>* <BR>Must be people oriented and able to work independently or with others as needed.<BR>* <BR>Must be able to easily and frequently change from one activity to another while operating a switchboard or computer keyboard.<BR>WVO is a drug-free workplace and requires a background check and drug test prior to employment.<BR><BR>Job: Hotel/Resort Operations                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          </font></td>
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