Book Fairs - Sales Supervisor
Job Field: Retail / Wholesale Jobs
Location: OLYMPIA, WA
Salary: $-
Job Type: Part Time
JOB SUMMARY:
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<td align="left"><font style="font-size: 100%;">Title: Book Fairs - Sales Supervisor<BR>Location: United States-Washington-Olympia<BR>Job Number:_G0600155<BR><BR><BR>Sales Management<BR><BR><BR>* Supervise a commissioned, territory/account-based sales force to achieve goals set forth in all sales metric categories. Monitor performance (daily, weekly, monthly, and seasonally), coach, develop, and review performance to achieve regional goals.<BR><BR>* Evaluate ongoing market and sales information reports to determine trends and performance in the region.<BR><BR>* Monitor customer program participation ensuring that all established goals are met, customers satisfaction remains high, and ensure communication adds value to customer base.<BR><BR>* Communicate, and oversee sales and service strategies by customer segment based on analysis of market penetration, sales fluctuations, and competition.<BR><BR>* Create customer loyalty by understanding customer motivation, expectations, and needs. Deliver on customer commitments, help to remove barriers to customer service, and ensure exceptional customer experiences.<BR><BR>Leadership Management<BR><BR><BR>* Assist Sales Manager by supervising all training initiatives within the sales team. Conduct ongoing telephone sales, personal sales, and customer service training programs to provide continued development by being visible on the floor. "Management by Walk Around."<BR><BR>* Develop expertise in the Book Fair business including customer segments, Fair types, product mix, merchandising, and customer value programs.<BR><BR>* Partner with Sales Manager to maximize opportunity to increase fair count, revenue and overall productivity of the sales team.<BR><BR>* Act as a liaison between the Sales Manager and the Sales Consultants, to positively promote teamwork with direct reports by communicating important and relevant information and ensuring understanding, Involve others n team decisions, and demonstrate/model personal commitment to the team<BR><BR>* Assist Sales Manager with special sales team projects and duties as assigned.<BR><BR>* Build a customer-focused team and create customer loyalty by understanding customer motivation, expectations, and needs. Deliver on customer commitments, help to remove barriers to customer service, and ensure exceptional customer experiences.<BR><BR>Functional Expertise/Personal Effectiveness<BR><BR><BR>* Build productive working relationships with both internal and external customers through effective, organized, and timely communications.<BR><BR>* Supervise implementation of new technologies, staying abreast of current sales process/expectations as developed.<BR><BR>* Attend Scholastic Book Fairs exhibit, events; school Fairs, etc., as assigned and required by management.<BR><BR>* Use company computer applications and sales processes to obtain thorough and updated customer information<BR><BR>* Maintain business confidentiality relative to pricing, promotion, customer lists, and methods of distribution.<BR><BR>* Work effectively in situations involving shifting priorities and rapid change, demonstrating ability to cope well with trying circumstances.<BR><BR>* Part </font></td>
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