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Job Field: Office Jobs
Location: PASCO, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">Title: Account Coordinator<BR>Location: US-Washington-PASCO<BR>Other Locations: null<BR>JOB SUMMARY<BR>Responsible for managing all non-business development processes and activities with clients, prospects and internal Media Departments.<?xml:namespace prefix = o /><BR><BR>ESSENTIAL FUNCTIONS OF THE POSITION<BR>Assist Account Team withprospecting new business and developing positive relationships with clients and in the community.<BR><BR>Input of all communication points with clients and prospects into the customer relations management tool.<BR><BR>Responsible for CRM (customer relations management tool) input and effectively communicating with Account<BR>Executives regarding all client interaction.<BR><BR>Process correspondence and proposals; maintain accurate files and records.<BR><BR>Customer facing function; interaction with customer includes follow up on behalf of the Account Executive for order clarification, or to ensure that the sales of the advertising products and services can be fulfilled to the customer. <BR><BR>Monitor and service existing accounts through service calls and follow up.<BR><BR>Work with the production and creative services teams to ensure client needs and requirements for production of the advertisement are met.<BR><BR>Accept telephone calls for classified advertisements and document information; open and distribute incoming mail.<BR><BR>Prepare sales projections, contracts and other required post sale reports. <BR><BR>Convert contracts, revisions, and copy into traffic ready status.<BR><BR>Assist Account Team in identifying up sell opportunities with existing clients.<BR><BR>Assist Account Team in execution of client promotions.<BR><BR>Assist in credit and collection activity. <BR><BR>Manage multiple priorities to meet deadlines.<BR><BR>Participate in collaborative process with Account Team to deliver 1stin class customer service.<BR><BR>PREFERRED QUALIFICATIONS<BR>Knowledge, Skills, & Abilities<BR>Ability to prioritize and organize effectively to meet deadlines<BR>Ability to work independently<BR>Effectively communicate with internal and external customer. <BR>Knowledge of advertising and production functions<BR>Knowledge of general office procedures<BR>Ability to read and interpret policy and process documentation and methods and procedures and provide suggestions for process improvement.<BR>Intermediate knowledge of personal computer and software applications (i.e.cable billing system, Microsoft Office, etc.)<BR>Proficiency with CRM System preferred<BR><BR>Education<BR>Associates Degree in Marketing, Advertising or related field, or equivalent experience<BR><BR>Certifications and/or Licenses<BR>Valid driver?s license, satisfactory driving record within Company required standards, and auto insurance. <BR><BR>Related Work Experience                           Number Of Years<BR>General office experience                                 3 - 4<BR>Sales Experience                                         1 - 2<BR><BR>WORKING CONDITIONS<BR>Possible travel on occasion                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    </font></td>
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