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Job Field: Government Jobs
Location: PASCO, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">Requisition Number 12-0981<BR>Post Date 9/24/2012<BR>Title Bilingual Customer Service Rep I (French/English)<BR>City Pasco<BR>State/Province WA<BR>Description <BR>Coinstar, Inc.(NASDAQ: CSTR), voted one of FORTUNE''s ''100 Fastest-Growing Companies'', is a leading provider of automated retail solutions offering convenient services that make life easier for consumers and drive incremental traffic and revenue for retailers. The company?s core automated retail businesses include the well-knownRedbox?self-service DVD rental andCoinstar?self-service coin-counting brands. The company has approximately 39,000 DVD kiosks and 20,600 coin-counting kiosks in supermarkets, drug stores, mass merchants, financial institutions, convenience stores, and restaurants. For more information, visit www.coinstarinc.com.<BR>?<BR>Bilingual Customer Service Rep (French/English)<BR>?<BR>**Must be available between 5am and 5pm.<BR>2 consecutive days off! Not a seasonal position.<BR>Medium volume call center - no cold calling/outbound sales!**<BR>?<BR>Are you a motivated, self-starter with the desire to make your mark? Come jump start your career with Coinstar, the company that brought new meaning to loose change and has taken the retail world by storm with the innovation of Redbox! As a Customer Service Representative, you will have an opportunity to become part of this growing industry, providing excellent customer service while enjoying competitive compensation, advancement opportunities, and the opportunity to love what you do!<BR>?<BR>This person contributes to Coinstar?s success by providing first line customer service support to end-user customers, retailers and Sales Support Staff.<BR>?<BR>Summary of Key Responsibilities:<BR>-??????Answers basic service calls from any of Coinstar''s Lines of Business<BR>-??????Assists customers with refunds product information, machine locations, dispatch orders and other basic first line service, sales or technical inquiries<BR>-??????Documents and tracks calls and emails in call ticketing system<BR>-??????Assists the Sales and Marketing departments with research and administration of consumer surveys<BR>-??????Assists with off-phone activities, such as emails, check requests or data entry<BR>-??????Manage time effectively, meet personal goals and work effectively with other members of the team<BR>-??????Present a professional image at all times to customers and vendors treat all customers with the utmost respect and professionalism<BR>-??????Perform other duties assigned<BR>-??????Position Reports to Customer Service Supervisor<BR>?<BR>Preferable Qualifications & Experience:<BR>-??????High School Degree or GED<BR>-??????Minimum of 6 months experience in customer service related position or call center<BR>-??????Must be fluent in speaking, writing, and reading English andFrench<BR>-??????Ability to multi-task and work in a fast paced, high volume environment<BR>-??????Excellent customer service, problem solving, and typing skills<BR>-??????Basic knowledge of MS Word and Excel<BR>-??????Basic knowledge of Lotus Notes preferred<BR>?<BR>In additio                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  </font></td>
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