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Job Field: Government Jobs
Location: PASCO, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">Requisition Number 12-1112<BR>Post Date 10/19/2012<BR>Title Customer Service Rep I<BR>City Pasco<BR>State/Province WA<BR>Description <BR>Coinstar, Inc.(NASDAQ: CSTR), voted one of FORTUNE''s ''100 Fastest-Growing Companies'', is a leading provider of automated retail solutions offering convenient services that make life easier for consumers and drive incremental traffic and revenue for retailers. The company?s core automated retail businesses include the well-knownRedbox?self-service DVD rental andCoinstar?self-service coin-counting brands. The company has approximately 36,000 DVD kiosks and 20,600 coin-counting kiosks in supermarkets, drug stores, mass merchants, financial institutions, convenience stores, and restaurants. For more information, visitwww.coinstarinc.com.<BR><BR>?<BR>Customer Service Rep<BR>?<BR>*Looking for open availability 24/7 call center environment*<BR>?<BR><BR>Are you a motivated, self-starter with the desire to make your mark? Come jump start your career with Coinstar, the company that brought new meaning to loose change and has taken the retail world by storm with the innovation of redbox! As a Customer Service Representative, you will have an opportunity to become part of this growing industry, providing excellent customer service while enjoying competitive compensation, advancement opportunities, and the opportunity to love what you do!<BR>?<BR>This person contributes to Coinstar?s success by providing first line customer service support to end-user customers, retailers and Sales Support Staff.<BR>?<BR><BR>Summary of Key Responsibilities:<BR>-Answers high volume customer service inquiries via Email ,Chat and Phone<BR>-Assists customers with items such as refunds, product information, machine locations, and sales or technical inquiries<BR>-Documents and tracks emails/chats/phones in our ticketing system<BR>-Assists the Sales and Marketing departments with research and administration of consumer surveys<BR>-Manage time effectively, and works effectively with other members of the team<BR>-Meets Key Performance indicators and adheres to all company values<BR>-Present a professional image at all times to customers and vendors treat all customers with the utmost respect and professionalism<BR>-Perform other duties assigned<BR>?<BR><BR>Qualifications & Experience:<BR>-High School Degree or GED<BR>-Minimum of 6 months experience in customer service related position or call center<BR>-Excellent customer service skills (ability to provide service with empathy and confidence)<BR>-Ability to multi-task and work in a fast paced, high volume environment (ability to handle multiple chats at a time)<BR>-Excellent customer service, problem solving, and typing skills (45 WPM)<BR>-Excellent written communication skills and keen attention to detail<BR>-Basic knowledge of MS Word and Excel<BR>?<BR><BR>In addition to a rewarding career, Coinstar offers excellent employee benefits and competitive compensation. For more information about this position and to apply, please visit our website atwww.coinstarinc.com/careers.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          </font></td>
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