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Job Field: Government Jobs
Location: PORTLAND, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">Title: CitiFinancial (CFS) Collections Services Representative - Portland, OR (Bi-lingual preferred)<BR>Location: OR-Portland<BR>CFS Loss Mitigation Specialist 1<BR>The CFS Loss Mitigation Specialist 1 has initial and frequent contact with customers. This position will identify and address early and late stage collections requirements, needs/issue, volumes, and timelines for a portfolio or group of portfolios. This position will also recommend solutions for difficult delinquent accounts, provide excellent customer service to the portfolio of customers, perform administrative tasks (such as cash drawer management, answer telephones, routine typing, order supplies and pay bills), and service accounts. The position requires direct supervision from the Center Manager and hands-on coaching from the Assistant Center Manager. <BR><BR>CFS Loss Mitigation Specialist 2<BR>The CFS Loss Mitigation Specialist 2 often has initial and frequent contact with customers. This position will identify and address early and late stage collections requirements, needs/issue, volumes, and timelines for a portfolio or group of portfolios. This position will also recommend solutions for difficult delinquent accounts, provide excellent customer service to the portfolio of customers, perform limited administrative tasks (such as cash drawer management, answer telephones, routine typing, order supplies and pay bills), and service accounts. The position requires general supervision from the Center Manager and some coaching from the Assistant Center Manager. <BR><BR>CFS Loss Mitigation Specialist 3 (Assistant Center Manager)<BR>The Loss Mitigation Specialist 3 helps the Center Manager produce consistent polices, practices, procedures and results in a goal oriented centralized environment.  This position will identify and address early and late stage collections requirements, needs/issue, volumes, and timelines for a portfolio or group of portfolios. This position will also recommend solutions for difficult delinquent accounts, provide excellent customer service to the portfolio of customers, perform limited administrative tasks (such as cash drawer management, answer telephones, routine typing, order supplies and pay bills), and service accounts. This position should assist in planning strategies to provide knowledge and expertise to employees regarding loan and insurance products, credit and delinquency decisions, difficult account solutions, and servicing accounts. This position will be required to work with limited and general supervision from the Center Manager, while providing coaching and hands-on training to other employees in the branch regarding loan and insurance products, credit and delinquency decisions, difficult account solutions, and servicing accounts.<BR><BR>**NOTE** The information listed within this description summary is intended to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive account of all the responsibilities, and/or min                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             </font></td>
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