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Job Field: Office Jobs
Location: PORTLAND, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">Title: Director of Patient Financial Services<BR>Location: Portland, OR<BR>The purpose of this position is to achieve a level of high performance in billing for both hospital and professional services through directing and managing the entire billing process. This includes data charge entry, hospital/professional billing, cash posting, collections, medical financial assistance, and billing customer service. This role requires expertise in patient billing and collections. The position must maintain full compliance with regulatory and legal risks associated with patient billing and collections. This role is a key member of the Revenue Cycle team, with involvement in decisions affecting all areas of the revenue cycle will be required. The Senior Director will provide leadership in the ongoing management reporting and analysis of results while maintaining excellent levels of patient satisfactions with these processes.<BR><BR>Essential Functions:<BR>- Develops and maintains controls within Patient Financial Services (PFS).<BR>- Manage and develop a high functioning patient billing and collection team that includes manager and supervisor levels that support delegation and oversight.<BR>- Direct and manage accounts receivable (A/R) to ensure accounts are collected appropriately.<BR>- Continually assess and develop an organizational structure that supports high performance results.<BR>- Work in partnership with labor to ensure that the contract in place is monitored and followed.<BR>- Will require regular meetings, addressing of grievances, job placement issues and possibly negotiations.<BR>- Identify performance indicators and benchmarks to drive improvement.<BR>- Develop and maintain departmental policies and procedures to support efficient operations.<BR>- Develop staff who can analyze and recommend ongoing improvements to processes, procedures, systems.<BR>- Directs the timely processing of charge and cash posting payments.<BR>- Maintain and follow guidelines of the Sarbanes Oxley requirements.<BR>- Ensure that required audits are completed on a timely basis, and issues identified are researched and addressed on an ongoing basis.<BR>- Ensure departmental understanding and commitment to compliance with external and internal legal and regulatory billing and collection requirements, in particular, Medicare and other governmental agencies.<BR>- Set annual goals and objectives that support high performance.<BR>- Motivate staff, support KP values, and insure performance reviews are routinely performed.<BR>- Responsible for developing regional training strategy, including budget, focus, and process to ensure billing staff is properly trained resulting in compliance with billing guidelines and accuracy / completeness of bills.<BR>- Collaborates with health plan administration, medical and dental operations to provide support in the pursuit and attainment of organizational goals, including setting priorities for strategically focused areas, identifying opportunities for improvement and advising on specific areas of exper                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   </font></td>
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