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Job Field: Government Jobs
Location: PORTLAND, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">Franchise Business Consultant - Portland OR (IHOP)<BR><BR>Job ID:<BR><BR>6038<BR><BR>Company:<BR><BR>Int&#039;l House of Pancakes, LLC<BR><BR>Location: <BR>Oregon-Portland<BR><BR><BR>Full/Part Time:<BR><BR>Full-Time<BR><BR>Regular/Temporary:<BR><BR>Regular<BR><BR><BR><BR><BR><BR><BR>Return to Previous Page<BR><BR><BR><BR><BR> <BR><BR><BR><BR><BR><BR><BR><BR>Franchise Business Consultant (FBC) - Portland, OR<BR>The Franchise Business Consultant (FBC) serves as the primary link between IHOP, Inc. and the franchise community with broad accountability to each constituency. The FBC applies leadership, influence, and functional expertise to create meaningful, productive partnerships with each assigned franchise point of contact. Through these partnerships, the FBC will provide advice, counsel, coaching, and assistance to the franchise owners/operators to impact and improve the sales, profits, and operating standards of the business. The FBC will leverage relationships to ensure achievement of the short and long-term goals of the Company and its Shareholders. The FBC must develop and maintain a strong sense of ownership of the assigned territory and provide leadership to and constant protection of the IHOP Brand. <BR><BR>Responsibilities<BR>* Partner with the franchisee to diagnose barriers which affect performance and assist with developing business plans to maximize improvement (operations, marketing, training, human resources, etc)<BR>* Collect and maintain an active working knowledge of the key business metrics for their assigned franchisees portfolio of restaurants and use these metrics to analyze issues and opportunities for each restaurant and the franchisee&rsquo;s business as a whole.<BR>* Ensure franchisee compliance with all Standard Operating Procedures, Operations Assessment Report and Mystery Shop standards and develop corrective action plans, milestones and timetables where appropriate<BR>* Remain actively involved with any restaurant/organization that routinely delivers a customer experience inconsistent with the IHOP vision, supporting the definition and execution of a work plan to improve and ensure steady progress toward compliance<BR>* Assist franchisee with assessing talent and bench strength at all levels to achieve short and long term business needs<BR>* Assist franchisees with developing and maintaining a capital plan sufficient to meet all development and remodel obligations<BR>* Serve as franchisee representative and advocate with restaurant support center points of contact and IHOP management<BR>* Employ effective interpersonal and negotiation skills to effectively drive business objectives and manage change<BR>* Fully understand the purpose and benefits of new programs and decisions in order to effectively influence franchisees and obtain requisite buy-in; provide feedback when programs or communication are inadequate<BR>* Actively share, and assist franchisees in adopting best practices.<BR><BR>Qualifications<BR>* Minimum of 5+ years in a field operations-oriented leadership role within the food service industry or comparable multi-unit retail industry<BR>* ServSafe or similarly approved trai                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               </font></td>
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