Inside Sales Representative
Job Field: Office Jobs
Location: PORTLAND, WA
Salary: $-
Job Type: Full Time
JOB SUMMARY:
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<td align="left"><font style="font-size: 100%;">***Registration in iMatchSkills (www.imatchskills.org) required for referral to this position*** REQUIREMENTS: * High School Diploma or GED * 1 year of Wholesale Electrical Distribution Sales experience/training (OR equivalent combination of education and experience) * Proficiency with computer software * Valid driver's license and/or CDL PREFERRED: * Bachelor's degree (BA) * Forklift experience * Knowledge of electrical distribution, product applications, and sales experience JOB DUTIES: * Respond to customer inquiries, close profitable sales orders, and process orders received * Review orders received to ensure customer needs are met, following through on commitments of delivery of product or information required, and proper communication of information to customers and employees who are fulfilling the order * Help customers determine the right Company products and services to meet their needs * Sell products and services, offer add-on and up-sell products that may benefit the customer, and suggest alternative products when a customer requested product is not available * Execute sales effort in an ethical and professional manner that will reflect favorably on the reputation of both the salesperson and the company * Close orders and sell at profitable levels * Reach sales and gross margin goals * Create and maintain solid, long-term relationships with customers * Assist and resolve customer requests and/or problems in a prompt and professional manner * Work with Purchasing Department, account managers, quotations specialists, product champions, and other branch personnel to provide competitive quotations * Attend sales, product, and other branch/company meetings * Expedite customer orders through the Purchasing Department * Maintain a current library of reference material * Interact with branch personnel to exchange customer needs information * Back up and support counter sales representatives, delivery drivers, and warehouse personnel, as necessary * Issue Return Goods Requests (RGR) to customers to expedite product returns * Maintain knowledge of products and their applications * Know major competitor product lines * Document lost sales and customer comments in order system * Perform proactive telesales to customers assigned by branch or district manager * Work quickly and accurately within time constraints and against deadlines EMPLOYER COMMENTS: * Must possess interpersonal skills, organizational skills, be a self starter, detail oriented, and have ability to multitask and to communicate (verbal and written) * Candidates are subject to reference checks, criminal background checks, assessments, and a post-offer drug screen </font></td>
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KEY REQUIREMENTS:
12 Months