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ITO Svc Delivery Cons II

Job Field: Government Jobs
Location: PORTLAND, WA
Salary: $-
Job Type: Part Time
JOB SUMMARY:
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               <td align="left"><font style="font-size: 100%;">Title: ITO Svc Delivery Cons II<BR>Location: United States-Oregon - Portland<BR>Job Number:_1008854<BR>Resolve dispatch cases onsite at GM dealerships in a multi-state territory for &quot;vehicle unrepaired&quot; and &quot;Service Support Applications not functioning&quot; Utilize automotive and IT knowledge to resolve. Business process improvement recommendations for dealerships. Vehicle production and quality issue reporting for production line fixes and service documentation bulletins.<BR><BR><BR>Education and Experience Required:<BR>Bachelor&#39;s degree in Computer Science, Engineering, Business, or related field or equivalent work experience. May have Master&#39;s degree in related field. Often hold entry-level certification(s) in work field. May hold intermediate-level certification(s) in work field. Typically 5 year of relevant experience. <BR><BR>Knowledge and Skills Required:<BR>Automotive Service Excellence (ASE) Certified, Certified 8 Category, Previous territory management experience, Microsoft Certified Professional (MCP) and previous direct customer responsibility.<BR><BR><BR>Job: Services                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         </font></td>
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