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Job Field: Office Jobs
Location: PORTLAND, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">Operations Manager<BR> <BR>Department University Medical Group<BR> <BR>Location <BR> <BR>Work Unit Description <BR> <BR> <BR> <BR>Work Schedule, Hours, FTE, Salary Range <BR> <BR> University Medical Group (UMG), the preferred OHSU clinical billing service, has an opening for an Operations Manager in the Lloyd District. THIS IS NOT AN OHSU POSITION. PLEASE DO NOT APPLY HERE ONLINE.<BR> <BR>Functions/Duties of Position <BR> <BR> The essential duties of this psoition are: ? Hire, develop, motivate, and coach a department of individuals dedicated to providing excellent customer service to all stakeholders. ? Achieve standard physician billing office benchmark metrics or create action plan(s) that demonstrate a path to achieve benchmarks. ? Oversee supervisors with issues that arise with personnel, patient accounts and organizational direction. ? Work collaboratively to resolve operational work flows, billing processes, individual patient accounts and overall all accounts receivable problems. ? Monitor department activities and provide operational Supervisors with direction to resolve issues. ? Interface with customers and establish relationships that promote the timely and efficient resolution of transactions. ? Review procedures and recommend changes to improve efficiency and reduce unnecessary delays. Ensure that staff has adequate information and training to perform assigned tasks. ? Present complex information effectively to a range of audiences (20 to 35 people) ? Achieve Epic Resolute Certification within first year of employment. ? Be willing to travel to other office sites, such as OHSU clinics and hospitals, as necessary to accomplish departmental and organizational goals.<BR> <BR>Job Requirements <BR> <BR> Bachelor?s Degree or equivalent work experience in a physician billing/business office of at least four (4) years is strongly preferred. Must be able to demonstrate history of progressive responsibility and leadership skills. ? Proven experience creating, analyzing and explaining complex reports. Proven ability to use reporting software like Crystal Reports? Knowledge of sound accounting procedures, experience with physician business office operations in a health care environment, including knowledge of HIPAA regulations, CPT and ICD-9 codes and insurance claim processing, is required. ? Extensive analytical skills and the ability to clearly communicate decisions, procedures and processes to a diverse group of people. ? A positive attitude; comfortable with change; and the ability to find root cause issues and implement corrective solutions.? Excellent communication skills, written, verbal, and listening, as well as demonstrated business writing skills, are required. ? Proficiency with standard office equipment and software such as computers, 10-key, multi-line telephone is necessary. Proficiency in Power Point a plus. ? Advanced knowledge of Microsoft Excel? Knowledge of Epic is highly recommended<BR> <BR>Additional Details <BR> <BR> UMG offers competitive compensation and amazing benefits including medical,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                </font></td>
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