Photo Lab Supervisor
Job Field: Office Jobs
Location: PORTLAND, WA
Salary: $-
Job Type: Part Time
JOB SUMMARY:
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<td align="left"><font style="font-size: 100%;">General Summary:<BR><BR>Supervise all aspects of Photo Lab Operations. To meet Photo Lab performance expectations in the areas of: Sales, Customer Service, Inventory Management,<BR><BR>Markdowns, Merchandise Presentation, Loss Prevention, Equipment Operations. To provide leadership in the Photo Lab and to ensure all employees who work in the Photo<BR><BR>Lab are fully trained and certified.<BR><BR>Essential Functions:<BR><BR>1. Customer Service/ Sales Building<BR><BR>-? Address all Photo Customers by name, prioritize orders, assist customers in choosing products/services, respond to all customer inquiries/issues, and maintain customer confidentiality<BR><BR>-? Maintain an in-depth knowledge of current products and services offered<BR><BR>-? Promote/Suggest additional photo products and services to all Photo customers<BR><BR>-? Follow all quality assurance policies and procedures<BR><BR>-? Establish professional relationships with customers to build sales through suggestive selling, soliciting business accounts, local events and promotions, etc.<BR><BR>2. Operations<BR><BR>-? Oversee and operate all equipment, kiosks and technologies associated with the Photo Lab<BR><BR>-? Operate a cash register<BR><BR>-? Perform all functions necessary to open and close the Photo Lab<BR><BR>-? Develop, price and package photo orders<BR><BR>-? Schedule, perform and monitor all daily/weekly/monthly equipment maintenance activities to minimize machine malfunctions and downtime<BR><BR>-? Ensure the Photo Lab and all employees who process film follow Federal and State laws and OSHA regulations<BR><BR>-? React to all signs of internal and external theft<BR><BR>-? Complete and maintain all required paperwork in the Photo Lab per company guidelines<BR><BR>3. Merchandise / Presentation<BR><BR>-? Maintain a neat and organized Photo Lab and storage area, stock and rotate inventory<BR><BR>-? Work with the Store Manager to anticipate inventory needs based on seasonal and local events<BR><BR>-? Execute merchandising plans and signing programs to drive sales<BR><BR>-? Utilize all sales building materials provided to the store and merchandise area surrounding the Photo Lab to promote additional sales<BR><BR>4. Management/ Human Resources<BR><BR>-? Coordinate and track Training and Certification of all employees who process film in the Photo Lab within designed timeframes<BR><BR>-? Assign and prioritize tasks to employees who work in the Photo Lab<BR><BR>-? Work with Store Manager to provide direction, feedback and suggestions to employees who work inthe Photo Lab to improve their performance, contribute to employee reviews<BR><BR>-? Communicate and work effectively with the Store Team, Regional Category Specialist, District Manager and Qualex Account Development Specialist<BR><BR>Marginal Functions:<BR><BR>-? Perform all Front Store and Pharmacy activities assigned by the Store Manager </font></td>
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