Retail Sales Associates - Part Time
Job Field: Office Jobs
Location: PORTLAND, WA
Salary: $-
Job Type: Part Time
JOB SUMMARY:
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<td align="left"><font style="font-size: 100%;">***Registration in iMatchSkills required for referral to this position; go to www.imatchskills.com*** REQUIREMENTS: * 18 years or older * High School Diploma or GED * 2 years experience as a Retail Sales Associate * Experience using Word PREFERRED: * Basic typing * Familiarity with word processing, Excel, spreadsheet JOB DUTIES: *Seek out and engage customers in a friendly and professional manner and provide impartial, knowledgeable advice about all of company's product offerings *Provide outstanding customer service by effectively engaging customers, identifying their needs, and offering the best solution to successfully close a sale *Elicit information from customers to confidently sell in all areas of the sales floor including but not limited to ImPress, furniture, supplies, technology and other areas including third party resources *Seek and accept coaching and direction from the Store Leadership Team *Support the store's shrink and theft awareness program and advise management of any unusual activity using the various reporting methods provided by the company (800 number; Open Door Policy, contact Loss Prevention or Human Resources team) *Keep aisles faced and shelves stocked as directed when not with customers *Use radios and headsets to answer questions and assist store team members to recommend the best total sales solution *Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines *Adhere to all company policies and procedures *Answer the phone promptly and courteously and direct calls to the appropriate party *Ensure that the store is clean and organized and all pricing signage is in order; assist in cleaning and maintenance of the store as directed *Use all available resources such as @Max Retail, and Advantage TV to further associate's knowledge about the company and its offerings; utilize that knowledge to educate customers about company's solutions that fit their needs *Advise Manager on Duty of any issues, special customer requests, customer complaints, etc. *Respond and resolve any potential safety hazards, and report to Manager on Duty immediately EMPLOYER'S COMMENTS: Pass pre-employment drug screen and background check </font></td>
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KEY REQUIREMENTS:
24 Months