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Job Field: Office Jobs
Location: PORTLAND, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">Title: System Engineering and Operations Support Manager- Product Creation<BR>Location: OR-Portland<BR>Job Number:_00066796<BR>Nike does more than outfit the world&#39;s best athletes. We are a place to explore potential, obliterate boundaries, and push out the edges of what can be. We&#39;re looking for people who can grow, think, dream and create. We thrive in a culture that embraces diversity and rewards imagination. We seek achievers, leaders and visionaries. At Nike, it&#39;s about bringing what you have to a challenging and constantly evolving game.<BR><BR>As the Manager of the Product Creation Solutions (PCS) Operations and Infrastructure team, you will be responsible for building, managing and supporting the server infrastructure for all Product Creation IT efforts. This includes more than 300 UNIX / Linux environments, 150 windows servers, the offshore development platform, Software Configuration Management (SCM) activities and license server management for much of Nike&#39;s CAD infrastructure. <BR><BR>You will lead a staff of Sr. Engineers and contractors to design, plan and support the global infrastructure. You will work closely with the PCS Architect and the Nike Technology Infrastructure Services team to ensure the solutions fit into the global architecture and roadmap.<BR><BR>You will be accountable for:<BR><BR>HR responsibilities for a team for Sr. Engineers.<BR>1.   Goal setting<BR>2.   Coaching<BR>3.   Development Plans<BR>4.   Performance reviews<BR><BR>Manage PCS Infrastructure and lead team in the following:<BR>1.   UNIX Administration<BR>2.   Windows Server Administration<BR>3.   Software Configuration Management<BR>4.   Provide LOE for projects and production support work<BR>5.   Establish point of contact for infrastructure support for approved<BR>6.   Performs complex work to install hardware and software taking proactive steps to assure success. <BR>7.   Reviews work of lower level.<BR>8.   Audits quality of own and work done by lower levels.<BR><BR>Develop and Maintain Policies & Procedures<BR>1.   Participate in the development of procedures and processes, providing expertise in specific areas<BR>    Evaluate/implement Best practices from the Industry and from other Nike Tech areas to PCS<BR><BR>Manage Problems, Incidents and Customer Management<BR>2.   Resolve complex problems and respond to incidents.<BR>3.   Review responses of lower-level resources.<BR>4.   Manage Incidents as the point person for PCS infrastructure<BR>5.   Engage in problem management activities<BR>6.   Conduct After Action Reviews<BR><BR>Manage Systems, Application Availability, Monitoring and Continuity Management<BR>1.   Optimize the capability of the IT infrastructure and services to deliver cost effective and sustained<BR>    level of application availability.<BR>2.   Develop complex tools and processes in support of continuity <BR>3.   Manage monitoring tools and processes. <BR>4.   Write procedures to respond to results so system issues are brought to resolution. <BR>5.   Collect metrics over a long term for trending. <BR><BR>Establish operating model and service level expec                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          </font></td>
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