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Web Payroll Support Specialist

Job Field: Legal Jobs
Location: PORTLAND, WA
Salary: $-
Job Type: Full Time
JOB SUMMARY:
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               <td align="left"><font style="font-size: 100%;">REQUIREMENTS:    * Research and troubleshooting skills   * Skills to learn different programs and applications  * Skills to use Microsoft Office including Outlook and Excel  * Organizational, scheduling and prioritization skills  * Quick problem response and resolution skills   * Customer service skills     JOB DUTIES:  * Train our clients on how to use our web based payroll product, PL+Web  * Demonstrate our PL+ Web product to prospective users  * Assist sales staff by answering questions about functionality as it pertains to their prospects  * Answer questions about how to enter certain payroll transactions such as manual check entries, voids, additional payroll checks, recording used vacation, sick, PTO and many other different pay types  * Answer questions about how to set up new employees and make changes to existing ones  * Troubleshoot problems and error messages  * Enter payroll for clients when their technical issues can't be resolved by their IT staff or our programmers  * Educate current clients on our new products and services as they are released  * Provide clients excellent customer service and responsiveness    LOCATION: Portland 97219    APPLICATION DEADLINE: October 31, 2012                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      </font></td>
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