100,000's of Government Jobs

Search Government Jobs

Job Field: Office Jobs
Location: REDMOND, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

---

</tr>
            </table>
            <table border="0" bgColor="#F5F5F5" cellpadding="5" cellspacing="0" style="border-collapse: collapse" width="100%">
            <tr>
               <td align="left"><font style="font-size: 100%;">The Sales and Service Consultant is responsible for assisting customers with resolving complaints, interpreting and clarifying account statements, and correcting billing discrepancies. Educates the customer on features, benefits and use of all company products and services. Meets or exceeds sales and service goals by evaluating and satisfying customer needs. Responds to and processes all general service requests, including changes to account data, product features and level of service. The position will also work at other Comcast Cable Store locations in the area as needed.<BR><BR>Tasks:<BR>- Provide strong understanding and enthusiasm around technology,<BR>especially around Comcast products and services.<BR>- Sell with passion and engage new and existing customers in a high<BR>quality experience which enables them to make informed purchase<BR>decisions.<BR>- Maintain high energy and detailed sales product knowledge including<BR>competitive information.<BR>- Provide superior customer service with all customer interactions.<BR>- Meet or exceed sales quotas in accountability based culture.<BR>- Proactively retain existing customers from canceling service by using<BR>retention techniques.<BR>- Evaluate customer''s potential product needs and make appropriate<BR>recommendations.<BR>- Process payments and equipment transactions in order to maximize the<BR>customer experience.<BR>- Work in a fast, high volume environment and maintain a positive I can<BR>do attitude.<BR>- Regular, consistent and punctual attendance. Must be able to work<BR>nights and weekends, variable schedule(s) and overtime as necessary.<BR>- Other duties and responsibilities as assigned.<BR><BR><BR>Required Skills:<BR>Requirements:<BR>- High School or Equivalent<BR>-<BR>-<BR>- Generally requires 0-2 years related experience<BR><BR>Preferred Qualification:<BR>- Bilingual a plus.<BR><BR><BR>Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-Free workplace employer.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                </font></td>
            </tr>
            </table>
            <table border="0" bgColor="#F5F5F5" cellpadding="0" cellspacing="0" style="border-collapse: collapse" width="100%">
            <tr>