Business Analyst, Payment Experience
Job Field: Office Jobs
Location: SEATTLE, WA
Salary: $-
Job Type: Part Time
JOB SUMMARY:
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<td align="left"><font style="font-size: 100%;">Business Analyst, Payment Experience<BR><BR><BR><BR>Job ID: 190486<BR>Location: US-WA-Seattle<BR><BR>Posted Date: 9/14/2012<BR>Company: Amazon Payments, Inc.<BR><BR>Position Category: Planning/Development <BR>Apply for This Position<BR><BR>* Apply for this position online<BR>* E-mail this position to a friend<BR>Position Details<BR>Job Description<BR>The Amazon External Payments team is seeking a highly motivated Business Analyst to study and improve the way people buy online.<BR><BR>The focus of the position is measuring and improving the payment and checkout process when customers buy on 3rd party sites.<BR><BR>The Business Analyst will be at the center of understanding our customer?s behavior and how our choices impact them. He or she will take ownership of the metrics that we use to measure our customers? delight and success with our products. This involves recruiting customer panels and creatively looking for ways to assure statistically sound data. With measurements in hand, the Analyst will work to constantly improve our internal practices and ensure that our customers have a great experience whether buying on a desktop or on a mobile device.<BR><BR>The role works centrally with our product design and account management teams, as well as interacts with our finance, accounting, and BI personnel. The data that the Business Analyst collects are central to how we drive our business.<BR><BR>The scope of the role is:<BR><BR>* Analyze and quantify the quality of our products and customer experience<BR>* Identify and quantify opportunities for process improvements<BR>* Develop guides for best practices in purchase flow<BR>* Partner with internal stakeholders to help drive the business.<BR>* Own the design, development, and maintenance of ongoing Operations metrics, reports, analyses, dashboards, etc. to drive key business decisions.<BR>* Report key insight trends, using statistical rigor to simplify and inform the larger team of noteworthy story lines.<BR>Basic Qualifications<BR><BR>* Bachelor''s degree in Math, Finance, Statistics, Engineering, or related discipline<BR>* 2+ years of professional experience in analytics, business analysis or comparable consumer analytics position<BR>* Experience in setting requirements for data mining<BR>* Understanding of data management tools (MS Excel, SQL, ETL, data warehouse, reports)<BR>Preferred Qualifications<BR><BR>* MBA or advanced business degree is preferred<BR>* Basic familiarity with statistical methods and tools<BR>* Excellent verbal and written communication skills, including ability to convey analytical results in simplified and actionable reports<BR>* Proven problem solving skills, project management skills, attention to detail, and exceptional organizational skills<BR>* Experience using databases in a business environment with large-scale, complex datasets<BR>* Top notch communication skills to convey key insights from complex analysis in summarized business terms<BR>* Demonstrated experience delivering actionable insight for a consumer business<BR>* Ability to deal with ambiguity and competing objectives<BR>* Experience in designing and i </font></td>
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