Computer Field Service Technician - Break/Fix Job
Job Field: Office Jobs
Location: SEATTLE, WA
Salary: $-
Job Type: Part Time
JOB SUMMARY:
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<td align="left"><font style="font-size: 100%;">Job Description<BR><BR>Job Title:Computer Field Service Technician - Break/Fix<BR>Job ID:262747<BR>Location: US-Washington-Seattle<BR>Full/Part Time: Full-Time<BR>Regular/Temporary:Regular<BR><BR>Day to Day Work<BR><BR>Unisys is a worldwide information technology company. We provide a portfolio of IT services, software, and technology that solves critical problems for clients. We specialize in helping clients secure their operations, increase the efficiency and utilization of their data centers, enhance support to their end users and constituents, and modernize their enterprise applications. To provide these services and solutions, we bring together offerings and capabilities in outsourcing services, systems integration and consulting services, infrastructure services, maintenance services, and high-end server technology. With approximately 23,000 employees, Unisys serves commercial organizations and government agencies throughout the world.<BR><BR>Day to Day Work<BR><BR>Respond to technical service requests on enterprise-level servers and storage platforms at client locations in the Seattle, WA area. Candidate must have hardware experience to support a variety of vendor server, mass storage, desktop, core legacy and networking devices. The candidate should also be knowledgeable on various Microsoft operating systems and desktop applications. Majority of assigned daily tasks are service events related to strategic partner accounts enterprise server, network storage appliances, network communications equipment etc.<BR><BR>Key Responsibilities<BR><BR>Responsible for installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems. Installs and optimizes hardware/software/networking product and configurations at customer sites. May diagnose and resolve product performance problems. Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance. Takes responsibility for potential or desired follow-up services or problem escalations.<BR><BR>Technical and Behavioral Skills<BR><BR>· Must have GED or High School Diploma<BR><BR>· 2 or more years of experience in a field service support role<BR><BR>· Background investigation and drug screen required<BR><BR>· Must have valid drivers, license and reliable vehicle with appropriate insurance (required)<BR><BR>· Proficiency in Windows operating systems, Microsoft Office software<BR><BR>· Ability to troubleshoot and repair enterprise-level software and hardware issues<BR><BR>· Experience communicating with enterprise-level clients – excellent communication skills required.<BR><BR>· A+ certification required<BR><BR>· Cisco, Dell and EMC certifications are highly desired<BR><BR>· Must be available for after-hours on-call rotation<BR><BR>· Must be available for varying shifts on a rotating basis.<BR><BR>Do you have what it takes to be mission-critical? Apply Now.<BR><BR>Unisys offers a </font></td>
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