E-Commerce Business Analyst, Selling Systems Technology
Job Field: Office Jobs
Location: SEATTLE, WA
Salary: $-
Job Type: Part Time
JOB SUMMARY:
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<td align="left"><font style="font-size: 100%;">Title: E-Commerce Business Analyst, Selling Systems Technology<BR>Location: Washington-Seattle<BR>Other Locations: Washington-Seattle<BR>Nordstrom is a fashion specialty retailer founded on a simple idea: offer each customer the best possible service, quality, value and selection. We are looking for a talented individual to develop, document and validate business processes and system requirements.<BR><BR>At Nordstrom, providing great customer service goes beyond the selling floor. It takes a team of individuals with a variety of talents and skills to continuously improve service and our results. At our Seattle Headquarters, we work in partnership with other areas of the Company to support our frontline salespeople and customers. When you join Nordstrom, you are welcomed into a family dedicated to creating memorable and rewarding shopping experiences for our customers.<BR><BR>The e-commerce business analyst candidate works well with general direction, and completes assigned tasks with minimal oversight from the project leadership team, is results-oriented and committed to providing outstanding customer service everyday.<BR><BR>Responsibilities <BR>* Provide leadership in design, development, implementation and on-going enhancement of Nordstrom''s E-Commerce software applications and environments.<BR>* Act as internal subject matter expert for E-Commerce software and environments<BR>* Support the business by applying multi-functional subject matter expertise of business processes, systems and integration that spans multiple business functions in order to seek continuous improvement and innovation<BR>* Work with User Experience designers and Technical Architects to design appropriate solutions to identified business needs and new business opportunities<BR>* Responsible and accountable to verify, prioritize and validate requirements, including leading requirement sessions for projects and complex business needs<BR>* Apply Use Cases/BPT''s, Process Flows and Mock-ups/Wireframes as part of the requirements development process<BR>* Responsible and accountable for scope of testing efforts, including reviewing and validating test scripts, preparing User Acceptance Test plans and approaches for small to medium size work efforts, and tracking defects and issues to resolution<BR>* Drive business participation in all phases of the project by communicating with team members about the plan, obtaining a common understanding of deliverables and working with sponsors and business partners to set and manage scope<BR>* Analyze situations and develop course of action to ensure project stays on time, on budget and delivers key functionality<BR>* Support systems in production and new development work by overseeing coordination between appropriate teams, and ensuring escalated issues are communicated, managed and resolved considering priority and customer impact<BR>* Identify and analyze patterns and gaps for work effort at a strategic level, organize results of analysis to communicate, recommend a course of action and manage to </font></td>
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