Software Development Engineer, CRM Security and Compliance
Job Field: Legal Jobs
Location: SEATTLE, WA
Salary: $-
Job Type: Part Time
JOB SUMMARY:
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<td align="left"><font style="font-size: 100%;">Software Development Engineer, CRM Security & Compliance<BR><BR><BR><BR>Job ID: 161311<BR>Location: US-WA-Seattle<BR><BR>Posted Date: 9/18/2012<BR>Company: Amazon Fulfillment Svcs, Inc<BR><BR>Position Category: Software Development <BR>Apply for This Position<BR><BR>* Apply for this position online<BR>* E-mail this position to a friend<BR>Position Details<BR>Job Description<BR>If you have an appetite for detective work, the guts to tackle big data problems, and the interest to apply advanced data mining and machine learning techniques, we have a place for you.<BR><BR>Amazon?s guiding mission, to be Earth?s most customer centric company, drives everything we do. Nowhere does this commitment show more strongly than our Customer Service (CS) organization. The Customer Service Technology team is at the center of creating uniquely Amazonian technology to serve our customers better than any company on the planet, and we?re growing!<BR><BR>The Security and Compliance team protects access to Amazon?s CRM system(Not familiar with CRM systems? SEE: http://en.wikipedia.org/wiki/Customer_relationship_management). Our CRM processes hundreds of thousands of customer emails, chats, and phone calls every day and is used by thousands of Amazon agents worldwide. We even provide access to 3rd party sellers who peddle their wares on Amazon hosted WebStores (http://webstore.amazon.com/). With so much data and so many diverse users, security is obviously a focused area of commitment for Amazon.<BR><BR>In essence, the Security and Compliance team enables Amazon to trust its associates. We give our associates the flexibility to do what?s right for the customer without excessive restrictions and use technology to catch the exceptions. To do this we develop and maintain the Authorization, Authentication, and Audit services for our CRM systems and collect enormous amounts of data about the actions of our associates. This data is used to monitor compliance with company policies and keep our customers safe. Hour by hour our services mine for suspicious activity and potential fraud, and our team is constantly brainstorming the next threat. If you have an appetite for detective work, the guts to tackle big data problems, and the interest to apply advanced data mining and machine learning techniques, we have a place for you.<BR><BR>As a software development engineer on the Security and Compliance team, you will have ownership and development responsibility for the complete vertical stack of a web based system, from database design and service implementation to web-based applications and usability. You will be responsible for scaling and adapting this system to meet the business?s rapidly evolving needs while maintaining the security of our customers'' personal information. Almost all Amazon development teams support the on-call rotation of their department, but our team offers a distinct advantage. Engineers in our department are only responsible for a short 2-day on-call rotation once every 6 to 8 weeks, and because of the size and geographic distrib </font></td>
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