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Job Field: Office Jobs
Location: SEATTLE, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">Title: Sr Business Analyst - Customer Information Enhancements<BR>Location: Washington-Seattle<BR>Other Locations: Washington-Seattle<BR>Nordstrom is a fashion specialty retailer founded on a simple idea: offer each customer the best possible service, quality, value and selection. We are looking for a talented individual to develop, document and validate business processes and system requirements.<BR><BR>At Nordstrom, providing great customer service goes beyond the selling floor. It takes a team of individuals with a variety of talents and skills to continuously improve service and our results. At our Seattle Headquarters, we work in partnership with other areas of the Company to support our frontline salespeople and customers. When you join Nordstrom, you are welcomed into a family dedicated to creating memorable and rewarding shopping experiences for our customers.<BR><BR>The senior business analyst is motivated, results oriented and committed to providing outstanding service everyday.<BR><BR>Responsibilities <BR>* Support the business by applying multi-functional subject matter expertise of business processes, systems and integration that spans multiple business functions in order to seek continuous improvement and innovation<BR>* Responsible and accountable to verify, prioritize and validate requirements, including leading requirement sessions for projects and complex business needs<BR>* Apply Use Cases/BPT&#39;s, Process Flows and Mock-ups/Wireframes as part of the requirements development process<BR>* Plan and guide the User Acceptance Test phase, as well as owning the approval of test plans, test cases and results tracking defects and issues through resolution<BR>* Drive business participation in all phases of the project by communicating with team members about the plan, obtaining a common understanding of deliverables and working with sponsors and business partners to set and manage scope<BR>* Analyze situations and develop course of action to ensure project stays on time, on budget and delivers key functionality<BR>* Support systems in production and new development work by overseeing coordination between appropriate teams, and ensuring escalated issues are communicated, managed and resolved considering priority and customer impact<BR>* Identify and analyze patterns and gaps for work effort at a strategic level, organize results of analysis to communicate, recommend a course of action and manage to a successful outcome<BR>* Mentor entry and intermediate business analysts to grow their analytical skills<BR>* Collaborate with others to formulate creative ideas or solutions to move project forward<BR>Qualifications<BR>* Bachelor''s degree in a related field or equivalent experience<BR>* Minimum of 2 years experience as a business analyst<BR>* Knowledge and experience with online, retail, merchandising or product development processes, systems and reporting<BR>* Exceptional analytical and problem solving abilities<BR>* Proficient in writing business requirements and process documentation<BR>* Solid knowledge of proj                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              </font></td>
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