Technical Account Manager - Amazon Instant Video
Job Field: Office Jobs
Location: SEATTLE, WA
Salary: $-
Job Type: Part Time
JOB SUMMARY:
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<td align="left"><font style="font-size: 100%;">Technical Account Manager - Amazon Instant Video<BR><BR><BR><BR>Job ID: 183720<BR>Location: US-WA-Seattle<BR><BR>Posted Date: 8/7/2012<BR>Company: Amazon Corporate LLC<BR><BR>Position Category: Technical Account Management <BR>Apply for This Position<BR><BR>* Apply for this position online<BR>* E-mail this position to a friend<BR>Position Details<BR>Job Description<BR>Develop and Hire the Best<BR><BR>Headquartered in Seattle, WA Amazon has more than 65, 600 employees worldwide, operating in 12 countries and traded publicly on NASDAQ under the ticker symbol AMZN. Amazon.com strives to be Earth''s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform.<BR><BR>Consider becoming a part of the Amazon team and help to develop essential content and programs that are implemented throughout Amazon and our customers worldwide.<BR><BR>Position Summary:<BR>Amazon Instant Video (AIV) enables customers to enjoy thousands of movies and TV shows instantly on the PC, Mac, and through Internet-connected living room devices. AIV Operations manages the digital supply chain from video content providers to Amazon customers.<BR><BR><BR>The Technical Account Manager (TAM) is responsible for managing and conducting the receipt, handling, transformation, and ingestion of all content for Amazon digital video products. The TAM is responsible for relationships with and among content providers and internal stakeholders, including business owners, product managers and engineering teams. The Technical Account Manager (TAM) will demonstrate a thorough command of the technology, systems, and processes utilized in achieving operational objectives.<BR><BR>Our TAM Duties & Responsibilities will include:<BR>? Provide primary operational and/or technical support to external partners, vendors, or third-party sellers participating in Amazon''s digital offerings.<BR>? Manage all aspects of the client operational relationship, represent the company with partners and work with all relevant cross-functional areas to guarantee effective communication, implementation and execution of objectives.<BR>? Responsibility for protecting and enhancing revenue by ensuring the seamless flow of content to Amazon''s digital stores, monitoring and maintaining operational performance, and working with clients to improve operational performance.<BR>? Responsible for proactive monitoring of digital ingestion and operational systems to identify and address issues that impact revenue generation or service levels.<BR>? Understands and correctly applies a wide variety of software tools to manage digital assets, troubleshoot and resolve issues.<BR>? Consistently improve content provider and customer experience by delivering superior customer support, and by relentlessly advocating for content providers throughout the enterprise.<BR><BR>AmazonInstantVideoJobs<BR>Basic Qualifications<BR>Basic Qualifications:<BR>? 2 </font></td>
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