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Job Field: Office Jobs
Location: SILVERDALE, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">Future Opportunities - ASE Technician <BR><BR>Description The Tire & Service Advisor is responsible for establishing and tracking<BR>monthly sales objectives for each member of the sales team, training of<BR>the sales team, and promoting/merchandising for special events. The Tire<BR>& Service Advisor is also responsible for providing outstanding customer<BR>service to customers by selling tires, road hazard and recommended<BR>services, communicating benefits and product features, create long-term<BR>loyalty bonds with customer''s, drive sales and profitability of the<BR>store, as well as CSI scores over 90, and maintaining a clean and well<BR>merchandised store. The Tire & Service Advisor must complete projects as<BR>assigned by Manager. Driving guest vehicles is an essential function of<BR>the job.<BR>Requirements <BR>* Ability to lift an object weighing up to 60 pounds.<BR><BR>* Valid driver''s license is required<BR><BR>* Must be at least 18 years old<BR><BR>* 1+ yrs of Management experience or the equivalent<BR><BR>* High school diploma or GED<BR>Tasks <BR>* Responsible for achievement of sales team goals by holding sales team accountable by coaching and counseling. Responsible for selling tires, road hazard and needed or recommended services. Implement and monitor merchandising, sales, and marketing processes. Establish and track monthly sales objectives for tires, tire wheel related charges (TWR), and road hazard sales. Drive sales by holding weekly huddle meetings with sales associates. Accountable for tire, road hazard and service sales objectives. Utilize the results of the Vehicle Maintenance Inspection to educate and sell needed services to the customer. Adhere to Goodyear Retail''s Tire Sales Telephone Process on all tire related calls. Clearly explain features and benefits of products and services. Follow Motorist Assurance Program guidelines while communicating needed or recommended repairs. Enter Point of Sale invoices, following invoice/work order flow procedure. Assist in maintaining control of company assets.<BR>* Ensure the sales team provides exceptional customer service through the sale and communication of needed tires and service in the store and over the phone using Motorist Assurance Program guidelines. Ensure that each customer receives an outstanding experience by providing a friendly environment, which includes greeting and acknowledging every customer, and maintaining solid product knowledge. Responsible for Goodyear credit card sales and sales training with new associates. And driving CSI over 90.<BR>* Meet all retail sales area standards regarding displays, and overall appearance. Implement and maintain housekeeping and merchandising processes. Promote the store during sales by decorating the store with banners, balloons, pennants, making sales fliers and make sure they are passed out. Maintain a clean, well-organized and well-merchandised store throughout the day. Adhere to Goodyear Retail''s pricing policy. Adhere to all policies regarding safety and health.<BR>* Insure the maintenance of good                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             </font></td>
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