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Job Field: Government Jobs
Location: SPOKANE, WA
Salary: $11.33 - $13.50
Job Type: Full Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">Priority Service Representative <BR>Weekdays 9:00-1:00; Benefits Eligible <BR>Even if you've never considered working for a bank, you could find the rewarding career you've always wanted with us. <BR><BR>To provide courteous, professional, accurate customer service by telephone. <BR><BR>ESSENTIAL FUNCTIONS <BR><BR>Provide accurate information for customers. Respond to calls using prescribed guidelines. Provide courteous service to customers, co-workers and other bank employees through prompt response to requests, a willingness to help and friendly service exceeding customer expectations. Process transactions, stop payments, deposit verifications and other assigned duties accurately and in a timely manner. Refund fees appropriately and within authorized limits. Verify caller identity according to procedure. Maintain broad knowledge of Operations department functions and specific knowledge of Deposit Support and Research functions in order to facilitate follow-up research for customers. Maintain a level of calls that will produce good quality service each customer. Contribute to department service quality goal achievement. Actively seek opportunities to develop new account referrals. Maintain knowledge of products and services. Represent the Bank in a professional and positive manner.</font></td>
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