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Job Field: Office Jobs
Location: SPOKANE, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">Title: General Manager - Gap Spokane Valley<BR>Location: US-WA-SPOKANE<BR>Other Locations:<BR>The General Manager exercises independent judgment and discretion in developing and articulating strategies to drive the business. The General Manager owns the store experience from a merchandise presentation and a customer experience perspective. The General Manager creates an environment that ensures customer satisfaction, maximum productivity and profitability by translating and implementing corporate and brand developed business plans. The General Manager role models Gap Inc. Purpose Values and Behaviors in all actions and interactions.<BR>* Inspires and motivates others by presenting a compelling vision and direction<BR>* Facilitates and cascades communication across the store organization and acts as liaison to field leadership<BR>* Identifies, creates and manages the execution of store business plan that drives KPI results, and that maximize business opportunities<BR>* Creates in partnership with Customer Experience Manager CES strategy to meet organizational and store goals<BR>* Creates and oversees implementation of action plans to improve key performance indicators to maximize business opportunities<BR>* Assesses the effectiveness of the management staff by providing the appropriate level of performance feedback<BR>* Designs development and training plans for managers based on career aspirations and development needs<BR>* Develops and writes Focal reviews for all managers<BR>* Accountable for Focal process for all store employees<BR>* Evaluates store sales and payroll goals on a daily basis using key business reports and payroll tools<BR>* Directs brand appropriate strategic merchandising to maximize sales, in alignment with the VPA<BR>* Drives brand loyalty by leading and modeling outstanding internal and external customer experience<BR>* Hires, trains, develops and supervises Work Center Managers and Leads<BR>* Develops hiring plan to meet specific needs of business and store, including a diverse applicant pool<BR>* Approves all final hiring and termination decisions<BR>* Coaches leadership team members on LOD skills<BR>* Creates development and training plans for direct reports<BR>* Recruits from a diverse applicant pool<BR>* Develops succession plans to ensure career paths for all employees<BR>* Leads and inspires customer centric culture by recognizing and rewarding team<BR>* Responsible for employee dispute resolution and escalated customer situations<BR>* Conducts weekly visual merchandising walk-through with key staff members<BR>* Creates shortage action plan in partnership with the management team to minimize loss and achieve shrinkage goal<BR>* Ensures community involvement to drive brand awareness and loyalty<BR>* Reports to District Manager<BR>* Supervises Customer Experience and Brand Experience Managers<BR>* Interacts with all levels of Headquarters and field management<BR>* Works closely with peers in and outside immediate region/district as required <BR>* Expert in store systems, policy and procedure<BR>* Effective interperso                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       </font></td>
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