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Job Field: Legal Jobs
Location: SPOKANE, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">Requisition Number 12-0888<BR>Post Date 10/15/2012<BR>Title Loan Administration Specialist<BR>Part Time No<BR>City Spokane<BR>State WA<BR><BR>Description Loan Administration Specialist provides customer service and loan support to consumer, construction, and/or commercial lending personnel and borrowers.<BR><BR>Essential Duties:<BR>? Responsible for managing incoming customer communication via phone, mail, fax, email. Provide support in solving complex problems and assist with resolution of loan issues. Research/resolve billing discrepancies; waive late fees within scope of authority.<BR>? Perform transactions, such as payoff reversals and requests, interest adjustments, loan payments, advance requests, and collateral releases.<BR>? Perform transactions related to service functions, including: maturity notifications, new account set-ups, payoffs, quotes, reconveyances, escrow analysis, insurance, and taxes.<BR>? Responsible for providing portfolio support, including: processing loan modification agreements, risk rate changes, inventory status changes, and customer demographic updates.<BR>? Analyze past due accounts and/or liens and inform leaders of potential problems. Review documentation and approve exceptions to policy within scope of authority.<BR>? Responsible for participating in continuous improvement efforts, such as Kaizen events, and implementing visual queues and workflow improvements.<BR>? Responsible for signing checks and initiating wire transfers within scope of authority. Balance general ledgers as assigned.<BR>? Assist internal and external auditors by gathering data and preparing reports.<BR><BR>Education:<BR>High School Diploma or GED required.<BR><BR>Skills and Knowledge:<BR>1 - 3 years of lending support experience.<BR>? Knowledge of accounting/bookkeeping fundamentals including an intermediate understanding of general ledger transactions/balancing.<BR>? Proficient in spreadsheet, word processing, and database systems.<BR>? Possess excellent written and verbal communication skills.<BR>? Proven interpersonal, problem solving, analytical, and organizational skills.<BR>? Ability to maintain acceptable transaction processing accuracy in a high volume environment.<BR><BR>Physical Demands:<BR>Office Environment - no specific or unusual physical demands.<BR><BR>Please no recruiters, agencies, third-party agents or consultants - only direct applications from candidates. Inquiries may be directed to the Human Resources Department at HR.BusinessPartners@bankwithsterling.com.<BR><BR><a href="CanLogin.aspx?__JobID=*16E0B25F48C6DCFA&__RT=*D356349294394CA3EAC10FEC2E7B083E9F98994D00706BFD510A4A219DC363959CB097183568581D"                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    </font></td>
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