Part Time Sr. Customer Assistance Representative - Hood River/The Dalles - Government Jobs

100,000's of Government Jobs

Search Government Jobs

Advanced Search

Part Time Sr. Customer Assistance Representative - Hood River/The Dalles

Job Field: Government Jobs
Location: THE DALLES, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

</tr>
 </table>
 <table border="0" bgColor="#F5F5F5" cellpadding="5" cellspacing="0" style="border-collapse: collapse" width="100%">
 <tr>
 <td align="left">Part Time Sr. Customer Assistance Representative - Hood River/The Dalles Job ID: 2012-70958 Category: Customer Service/Support - Customer Service/Support Location: US-OR- Area: The Dalles/Hood River Apply for this job: * Apply for this jobonlineWe are an Equal Opportunity Employer M/F/D/V. More information about this job: Overview: The Sr. Customer Assistance Representative (Sr. CAR) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to service customers, and act as a rental back-up in a home city branch location. This position pays $10 per hour and Part Time hours (approximately 25 per week). Positions are available at our Hood River/The Dalles location Aside from religious observance, candidates must be able to work all of the hours below: * Monday, Wednesday, and Friday 8:00 am to 5:30 pm?? Responsibilities: * Take incoming calls: reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors * Manage outgoing calls for callback management, and miscellaneous calls as assigned * Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone * Meet and greet customers in a friendly and timely manner * Provide directions and general assistance * Understand and communicate rental terms and conditions, vehicle features and other services * Sell optional protection products, upgrades, fuel options and other additional equipment * Assist to assess condition of rental upon return * Process returns, check-ins * Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed * Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance * Clean vehicle interior and exterior by hand or by operating washing equipment when needed * Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing * Perform miscellaneous and backup duties job-related duties as assigned Qualifications: * Must be at least 18 years old * High school diploma or GED equivalent required; some college preferred * Requires at least 6 months sales experience within the past 5 years * Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years * No drug or alcohol related event on driving record in the past 5 years (DUI, DWI, failed breath test, diversion agreement or similar) * Must be authorized to work in t </td>
 </tr>
 </table>
 <table border="0" bgColor="#F5F5F5" cellpadding="0" cellspacing="0" style="border-collapse: collapse" width="100%">
 <tr>

Find Jobs (Post Jobs)

Jobs By State

Part Time Sr. Customer Assistance Representative - Hood River/The Dalles