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Job Field: Office Jobs
Location: VANCOUVER, WA
Salary: $-
Job Type: Full Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">Description We are getting ahead of what we believe will be a banner year at Integra. Anticipating growth in our NOC and starting the process of reviewing resumes. If you are currently working but looking for change in the next couple of months OR are planning to move to the Pacific Northwest, OR are in a position where you are not in a rush to get back to work, this is one of those rare opportunities to get your hat in the ring. We anticipate 3-5 positions opening soon. Let's get you started in the process and open the door.<BR><BR>We are looking for a candidate that will provide high levels of support for customers on Integra’s Core Data Network: job duties will cover and are not limited to layer 1, 2, 3 and 4 of the OSI model. This fast paced environment requires high degrees of understanding of data networking and how this relates to customer VPN connections throughout Integra’s National Network. <BR>Candidate will be required to know Cisco switch platforms to include 7609, 9000 and 10000 switch/routers and associated commands to troubleshoot layer 1 to layer 4 type issues.<BR><BR> <BR>Requirements Candidate will be required to have a good to expert level understanding of 802.1Q through core and aggregation devises, including 802.1ad Q-n-Q tagging <BR><BR>Candidate will be required to be fluent with QoS and CoS for prioritizing traffic and how this relates to VoIP in Integra’s National Network. In addition, candidate will be fluent in trouble shooting IP routing issues throughout the greater Internet with customers on a global basis. <BR><BR>Candidate will be expected to have very good customer facing skills; will be interfacing with customers on a daily basis on a wide range of troubles from basic DSL/ADSL type connectivity issues to Synchronous Ethernet based connections across a WAN/LAN infrastructure. This will require candidate to supply real time and timely updates to customers, agents or managers on trouble tickets. Candidate will be responsible for ticket loads and taking calls from an ACD system. <BR><BR>PREFERRED KNOWLEDGE/SKILLS/ABILITIES<BR>Industry certifications such as Cisco CCNA, CCNP <BR> <BR><BR><BR>Integra Telecom is an equal opportunity employer.</font></td>
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KEY REQUIREMENTS:

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No Educational Requirement CCSA and/or SNPA certifications