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Job Field: Office Jobs
Location: VERADALE, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">The Center Manager is responsible for managing the overall operations at a mid-volume center, including supervision of team members and the administration of center sales performance, profitability and customer experience objectives.(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)<BR>- Achieve company objectives for sales and profit performance and customer experience objectives within the Center<BR>- Direct supervision of team members, including responsibility for:<BR>- Hiring of all team members and monitoring new hire orientation procedures<BR>- Training and evaluating the efficiency and productivity of team members by establishing performance standards and objectives; conducting regular Operations Reviews and Performance Appraisals and making recommendations for wage increases and promotions, when applicable; ensuring execution on all people related initiatives (i.e. bench planning, climate survey follow up)<BR>- Initiating disciplinary procedures, as necessary, for team members, up to and including termination of employment<BR>- Ensuring compliance with Standard Operating Procedures (SOP) as immediate supervisor of team member<BR>- Ensuring a positive customer experience<BR>- Ensure the maintenance of fiscal reporting procedures within center, including accounts receivable, inventory reports, daily sales recaps, and daily bank deposits in full compliance with established company policies<BR>- Monitor and direct marketing activities within center to achieve pre-established sales objectives including monthly marketing calendars, media advertising, specialized sales, in-store signage, etc<BR>- Recommend equipment and machinery required for efficient production operations and for monitoring inventory level of supplies and materials<BR>- Ensure Federal/State Law safety requirements are established within center. In addition, may be required to perform quarterly safety inspections of center<BR>- Ensure team members within center are consistently applying FedEx Office Policies and Procedures<BR>- Ensure center cleanliness and execution of internal processes<BR>- All other duties as needed or required<BR><BR>Qualifications:<BR>MINIMUM QUALIFICATIONS AND REQUIREMENTS:<BR>- Bachelor's Degree or equivalent experience <BR>- 3+ years of related retail experience, including 1+ years of prior progressively responsible supervisory experience required<BR>- Advanced level of reading, writing and mathematical ability<BR>- Proven ability to lead, direct and supervise<BR>- Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel<BR>- For new hires, must meet all FedEx Office employment qualifications in force at time of hiring, including successful passing of background check <BR>- For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook<BR> ESSENTIAL FUNCTIONS:<BR>- Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessities<BR>- Ability, on a consistent basis, to maintain attention and concentration for extended periods of time<BR>- Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members<BR>- Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members<BR>- Ability, on a consistent basis, to perform work activities requiring cooperation and instruction<BR>- Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure<BR>- Ability, on a consistent basis, to work within the appropriate level of independence</font></td>
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