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Job Field: Office Jobs
Location: WOODINVILLE, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">Job Descriptions:<BR><BR>Incumbent provides administrative support to the Sales area. Responsibilities cover a wide variety of sales support tasks such as communication with outside sales managers, customers, installers, and dealers. This person will also be responsible for order tracking and working with other departments to ensure Precor customer satisfaction. This position serves as a key contact point for outside sales reps.<BR>SCOPE OF POSITION<BR>Incumbent reports directly to the Inside Sales Supervisor of the Commercial/Consumer Products Division. Position involves high degree of organizational skills, interaction with outside sales managers, customers and dealers, along with other Precor departments (Manufacturing, Shipping, Accounting, Credit, and Customer Service). Initiative, proactive follow up, attention to detail, customer service and professionalism are important factors in daily administration of this position.<BR>Sales Lead Management<BR><BR>* Handles inbound sales inquiries and leads and routes them to the appropriate areas.<BR>* Assist with commercial product trade shows and promotions as necessary.<BR>Customer Contact<BR><BR>* Maintains contact with department staff, field staff, customer accounts and end-users through phone contact, correspondence and order placement.<BR>* Answers general inbound sales calls. Explains and administers company policies and procedures pertaining to sales with callers.<BR>* Communicates effectively with internal customers (Accounting, Credit, Shipping, Manufacturing, etc) on the status of sales orders and assists in resolving any discrepancies and issues.<BR>* Estimates date of delivery to customer, based on knowledge of production and delivery schedules.<BR>* Investigates and resolves customer problems with deliveries.<BR>* Builds and maintains customer relationships.<BR>* Organizes occasional dealer/distributor/customer visits and tours of facilities.<BR>Sales Order Functions<BR><BR>* Receives, interprets and processes customer orders for equipment. Follows up with the customer regarding order status by tracking orders through the delivery process using database reports and interdepartmental communication (i.e. with Accounting, Credit, Shipping, and Customer Service).<BR>* Work closely with the Credit Dept. to understand credit concerns and financing methods both internal to Precor and external sources.<BR>* Process installation and/or commission reimbursements for direct orders.<BR>* Process serial number exceptions, when applicable.<BR>Correspondence<BR><BR>* Act as a key contact liaison with Outside Sales Staff and internal sales teams, which includes composing and forwarding quotations and/or general correspondence when necessary.<BR>* Provides order delivery information to designated installers.<BR>* Works with Outside Sales Staff to keep account activities up to date.<BR>* Organize and assist with projects and reports as needed.<BR>Required Experience:<BR><BR>EDUCATIONAL REQUIREMENTS<BR><BR>* Minimum - 2-year degree or related job experience<BR>* Bachelors degree is strongly preferred.<BR>PROFE                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    </font></td>
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