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Job Field: Government Jobs
Location: EVANSTON, WY
Job Type: Full Time

JOB SUMMARY:

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40150 Customer Service Representative, Evanston-20 hrs Part Time Regular posted 10/24/2012 Evanston, WY Requirements Position Summary Provides high quality customer service by meeting the needs of customers in an efficient and friendly manner. Identifies sales and cross-selling opportunities. Performs routine office and clerical duties. Maintains operational quality and standards. Acts as the customersapos;apos; first quot;point-of-contactquot; with the Bank. Position Accountabilities 1. Ensures positive public perceptions of the Bank by extending a courteous greeting and welcome to customers and visitors. Provides accurate and timely customer service. 2. Supports the BankA??s sales objectives and campaigns by cross-selling basic products, or by referring customers to other Bank employees responsible for closing sales. 3. Adheres to BankA??s security and audit procedures. 4. Protects the Bankapos;apos;s financial interests by controlling and balancing the assigned cash drawer and negotiable items received/disbursed. Maintains acceptable balancing record per established standards. 5. Processes customer transactions efficiently and accurately. Follow policies/procedures to minimize losses. 6. Answers telephone inquiries. Directs questions to appropriate Branch personnel. Responds to customer mail inquiries. Researches/resolves customer problems. 7. Performs routine office and clerical duties (i.e., filing signature cards; preparing bank bag for pickup; night deposit, ATM custodian, etc.). 8. Performs other duties as assigned. Job Specifications Req Education or Equivalent Experience A?A

KEY REQUIREMENTS:

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